Free Tool

Never stare at a bad review again

Paste any customer review and get three replies you can post as-is. Replying well is one of the cheapest things you can do for your local ranking — and the hardest to make yourself sit down and write.

Star rating (optional)

Nothing is stored. Your text is sent to an AI provider (OpenRouter/DeepSeek) to draft the replies — so don't paste anything confidential. Read each reply before you post it; you know your customer, the model doesn't. How this works.

Why replying matters

Google has said publicly that responding to reviews improves your local visibility, and shoppers read owner replies as a signal that someone is paying attention. An unanswered one-star review is the loudest thing on your listing.

How to answer a bad one

Acknowledge the specific problem, take responsibility without grovelling, and move it offline. Never argue the facts in public — you will not win, and everyone reading is judging your tone, not the details.

Answer the good ones too

Most businesses only reply when something goes wrong. Thanking happy customers takes seconds, adds fresh text to your listing, and makes the occasional complaint look like the exception it is.